News

 
Monday, December 11, 2017


Due to a planned building router software upgrade, several buildings, residential halls and parking lots will briefly (5-10 min.) lose access to all systems between 5:00 - 5:30 a.m. on either December 19, 20 or 21. This includes computers, phones, wired/wireless and the internet.

Monday, December 11, 2017


The IT Service Desk hours during the holidays are:

Sunday, Dec. 17 | 1-5:00 p.m.
Dec. 18-21 | 8:00 a.m. - 5:00 p.m.
Dec. 22 - Jan. 1 | CLOSED
Jan. 2-5 | 8:00 a.m. - 5:00 p.m.
Wednesday, Jan. 6 | Back to normal hours

Enjoy a safe and happy winter break! 

Monday, December 4, 2017


Get your work done using Microsoft Office 365 for FREE! The package includes some of Microsoft's most powerful applications: Word, PowerPoint, Excel, OneNote and OneDrive. All students, faculty and staff with active NinerNET credentials are eligible.

Go to: software.uncc.edu and download it today! 

 

Wednesday, November 29, 2017


Google's new Calendar design is now available for all faculty, staff and students. You can use either the new or old design through January 22, 2018; starting January 23, the new design will be the only option.


The new design

Improvements include a more colorful, visual pallete and many scheduling enhancements. The change appears in desktop browsers but not mobile apps.


Helpful FAQs to get started:

Tuesday, November 28, 2017


Google's File Stream is a new desktop app that lets you quickly access your Google Drive files. Files automatically save to the cloud, not your computer, which means faster syncing and more disc space! It will soon replace Google's current Drive Sync.

Install File Stream

Friday, November 17, 2017


Chancellor Dubois has engaged consultant BerryDunn to begin a new campus-wide IT assessment of resources, services and processes in all distributed IT units and in the ITS department. See his message about the initiative sent to all University faculty and staff on November 17, 2018. 

 

Wednesday, November 15, 2017


IT Service Desk Thanksgiving Break Hours

Wednesday, Nov. 22Close at 5 pm
Thurs & Friday, Nov 23-24Closed
Saturday, Nov. 251-5 pm
Sunday, Nov 261-8 pm

 

 

 

 

Wednesday, October 18, 2017

 

Online learning is maturing into an essential need, versus a convenient option, for many who pursue higher education. Limited financial resources, family responsibilities, conflicting work schedules – these are just some situations that contribute to a powerful, growing educational community in the digital universe.

Thursday, October 12, 2017

 

ITS works hard to keep all systems up and running smoothly, but sometimes things happen. A system might be brought down for planned maintenance (during low-use hours, like over the weekend) or an unplanned outage may occur, which we fix as quickly as possible.

When you sign up for IT System Alerts, you'll get an email when issues occur. That way, you know what's going on and why. See...