Wednesday, January 24, 2018

BerryDunn will hold on-site meetings and focus groups with faculty, staff, students and IT staff the weeks of January 29 and February 12. The main goals for the faculty, staff and student meetings are to understand what IT services are needed and to identify areas for improvements. The main goals for the IT staff meetings are to understand what services are provided, identify service improvement opportunities and discover professional development needs.

Tuesday, January 23, 2018


You need campus Wi-Fi to get work done. Did you know there are TWO campus Wi-Fi providers? That’s right. Are you selecting the right one? 

If you’re in a residence hall, select “UNCC-wifi”; if you’re anywhere else on campus, select “eduroam.”

“UNCC-wifi” is provided by wireless vendor Korcett. If you have problems, you can contact them at 800-379-3729.

Wednesday, January 17, 2018

BerryDunn’s extensive information gathering phase is well underway. IT Assessment key contacts have been identified, comprised of College and departmental leadership who have IT staff. BerryDunn is working closely with these individuals to identify stakeholders and how to best engage faculty, staff and students.

Wednesday, January 10, 2018

To Faculty, Staff and Students:

Wednesday, December 20, 2017

Due to a planned* building switch upgrade, several buildings and residential halls will briefly (5-10 min.) lose access to all systems between 5:00-6:00 am on either January 3, 4 or 5. This includes computers, phones, wired/wireless and the internet.

Monday, December 11, 2017

Due to a planned building router software upgrade, several buildings, residential halls and parking lots will briefly (5-10 min.) lose access to all systems between 5:00 - 5:30 a.m. on either December 19, 20 or 21. This includes computers, phones, wired/wireless and the internet.

Monday, December 11, 2017

The IT Service Desk hours during the holidays are:

Sunday, Dec. 17 | 1-5:00 p.m.
Dec. 18-21 | 8:00 a.m. - 5:00 p.m.
Dec. 22 - Jan. 1 | CLOSED
Jan. 2-5 | 8:00 a.m. - 5:00 p.m.
Wednesday, Jan. 6 | Back to normal hours

Enjoy a safe and happy winter break! 

Monday, December 4, 2017

Get your work done using Microsoft Office 365 for FREE! The package includes some of Microsoft's most powerful applications: Word, PowerPoint, Excel, OneNote and OneDrive. All students, faculty and staff with active NinerNET credentials are eligible.

Go to: and download it today! 


Wednesday, November 29, 2017

Google's new Calendar design is now available for all faculty, staff and students. You can use either the new or old design through January 22, 2018; starting January 23, the new design will be the only option.

The new design

Improvements include a more colorful, visual pallete and many scheduling enhancements. The change appears in desktop browsers but not mobile apps.

Helpful FAQs to get started:

Tuesday, November 28, 2017

Google's File Stream is a new desktop app that lets you quickly access your Google Drive files. Files automatically save to the cloud, not your computer, which means faster syncing and more disc space! It will soon replace Google's current Drive Sync.

Install File Stream