Tuesday, February 20, 2018

The BerryDunn team was on campus from February 12-15 to conduct additional focus groups and interviews with faculty and staff, as well as ITS staff. Further information was gained about unique IT needs, how those needs are being met today, and opportunities to strengthen services and address future needs. Additionally, the surveys were closed Friday, February 16, with over 3,000 responses from students, faculty, and staff! BerryDunn would like to thank everyone that participated in...

Tuesday, February 13, 2018

Tuesday, February 6, 2018

BerryDunn was on campus the week of January 29 to conduct the first round of focus groups and interviews. They met with IT staff and stakeholders from each college and 27 departments representing all divisions across the University. They also facilitated open forum focus group sessions for students, faculty, and staff.

Monday, January 29, 2018

Please DISREGARD if your computer is a:

  • Windows 7 operating system

  • Windows or Mac in Engineering or Housing & Residence Life

  • Mac in CCI or SUAR


Wednesday, January 24, 2018

BerryDunn will hold on-site meetings and focus groups with faculty, staff, students and IT staff the weeks of January 29 and February 12. The main goals for the faculty, staff and student meetings are to understand what IT services are needed and to identify areas for improvements. The main goals for the IT staff meetings are to understand what services are provided, identify service improvement opportunities and discover professional development needs.

Tuesday, January 23, 2018


You need campus Wi-Fi to get work done. Did you know there are TWO campus Wi-Fi providers? That’s right. Are you selecting the right one? 

If you’re in a residence hall, select “UNCC-wifi”; if you’re anywhere else on campus, select “eduroam.”

“UNCC-wifi” is provided by wireless vendor Korcett. If you have problems, you can contact them at 800-379-3729.

Wednesday, January 17, 2018

BerryDunn’s extensive information gathering phase is well underway. IT Assessment key contacts have been identified, comprised of College and departmental leadership who have IT staff. BerryDunn is working closely with these individuals to identify stakeholders and how to best engage faculty, staff and students.

Wednesday, January 10, 2018

To Faculty, Staff and Students:

Wednesday, December 20, 2017

Due to a planned* building switch upgrade, several buildings and residential halls will briefly (5-10 min.) lose access to all systems between 5:00-6:00 am on either January 3, 4 or 5. This includes computers, phones, wired/wireless and the internet.