News

 
Monday, March 26, 2018

You told us there needed to be a more transparent and simplified way to see upcoming IT projects and their status. The new IT Projects site delivers just that!

See a general overview of all ideas/projects or dig deeper into specific ones–the information is all there in an easy-to-navigate way. You’re shown what stage ideas/projects are in, their descriptions, timelines and much more. Have questions?...

Thursday, March 15, 2018


The BerryDunn team has begun analysis of the data collected from on-campus visits, focus groups, and survey responses. The team is organizing and assessing findings, identifying trends and needs, and defining relevant concepts. The team is also reaching out to other universities to gather comparative information about resources, staffing levels, service delivery, and organizational practices. The information collected will become part of the comprehensive analysis and the development...

Tuesday, March 13, 2018


Find ALL IT services, offered across campus IN ONE PLACE!

Click the image above to watch a quick one-minute video about the IT Service Catalog.
Then, try it out by going to servicecatalog.uncc.edu. Enter the IT service you're looking
for in the search bar or choose one of the icon...

Thursday, March 1, 2018


The IT Service Desk hours during Spring Break are:

March 3-4 (Sat - Sun)  |  Noon - 5 pm
March 5-9 (Mon - Fri)*  |  8 am - 5 pm
March 10, Saturday |  Back to normal hours

*Phones open at 7:30 am

Enjoy your break! 

 

Monday, February 26, 2018

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Please DISREGARD if your computer is a:

  • Mac

  • Windows 7 operating system

  • Windows in Engineering or Housing & Residence Life

...
Tuesday, February 20, 2018


The BerryDunn team was on campus from February 12-15 to conduct additional focus groups and interviews with faculty and staff, as well as ITS staff. Further information was gained about unique IT needs, how those needs are being met today, and opportunities to strengthen services and address future needs. Additionally, the surveys were closed Friday, February 16, with over 3,000 responses from students, faculty, and staff! BerryDunn would like to thank everyone that participated in...

Tuesday, February 13, 2018

Tuesday, February 6, 2018

BerryDunn was on campus the week of January 29 to conduct the first round of focus groups and interviews. They met with IT staff and stakeholders from each college and 27 departments representing all divisions across the University. They also facilitated open forum focus group sessions for students, faculty, and staff.

Monday, January 29, 2018

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Please DISREGARD if your computer is a:

  • Windows 7 operating system

  • Windows or Mac in Engineering or Housing & Residence Life

  • Mac in CCI or SUAR

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