News

 
Tuesday, March 13, 2018


Find ALL IT services, offered across campus IN ONE PLACE!

Click the image above to watch a quick one-minute video about the IT Service Catalog.
Then, try it out by going to servicecatalog.uncc.edu. Enter the IT service you're looking
for in the search bar or choose one of the icon...

Thursday, March 1, 2018


The IT Service Desk hours during Spring Break are:

March 3-4 (Sat - Sun)  |  Noon - 5 pm
March 5-9 (Mon - Fri)*  |  8 am - 5 pm
March 10, Saturday |  Back to normal hours

*Phones open at 7:30 am

Enjoy your break! 

 

Monday, February 26, 2018

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Please DISREGARD if your computer is a:

  • Mac

  • Windows 7 operating system

  • Windows in Engineering or Housing & Residence Life

...
Tuesday, February 20, 2018


The BerryDunn team was on campus from February 12-15 to conduct additional focus groups and interviews with faculty and staff, as well as ITS staff. Further information was gained about unique IT needs, how those needs are being met today, and opportunities to strengthen services and address future needs. Additionally, the surveys were closed Friday, February 16, with over 3,000 responses from students, faculty, and staff! BerryDunn would like to thank everyone that participated in...

Tuesday, February 13, 2018

Tuesday, February 6, 2018

BerryDunn was on campus the week of January 29 to conduct the first round of focus groups and interviews. They met with IT staff and stakeholders from each college and 27 departments representing all divisions across the University. They also facilitated open forum focus group sessions for students, faculty, and staff.

Monday, January 29, 2018

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Please DISREGARD if your computer is a:

  • Windows 7 operating system

  • Windows or Mac in Engineering or Housing & Residence Life

  • Mac in CCI or SUAR

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Wednesday, January 24, 2018


BerryDunn will hold on-site meetings and focus groups with faculty, staff, students and IT staff the weeks of January 29 and February 12. The main goals for the faculty, staff and student meetings are to understand what IT services are needed and to identify areas for improvements. The main goals for the IT staff meetings are to understand what services are provided, identify service improvement opportunities and discover professional development needs.

Tuesday, January 23, 2018

 

You need campus Wi-Fi to get work done. Did you know there are TWO campus Wi-Fi providers? That’s right. Are you selecting the right one? 

If you’re in a residence hall, select “UNCC-wifi”; if you’re anywhere else on campus, select “eduroam.”

“UNCC-wifi” is provided by wireless vendor Korcett. If you have problems, you can contact them at 800-379-3729.