Friday, June 29, 2018

BerryDunn has presented preliminary findings to Chancellor Dubois and the Cabinet. The team will present findings and recommendations to faculty and staff once classes resume fall semester, 2018. Campus feedback and additional analysis by BerryDunn will be incorporated into final recommendations that will be presented to Chancellor Dubois in November.

Thursday, June 21, 2018

On Monday evening, July 2, 2018, there will be intermittent network outages around campus and in buildings between 6 PM - 9 PM due to equipment upgrades. Outages may affect phones, wireless, wired network, the Internet, time clocks and the Blue Light emergency phones.

Monday, May 21, 2018

The BerryDunn team has completed the analysis of data collected from on-campus visits, focus groups and survey responses. They have identified unmet needs, compiled findings and are creating a draft of findings and concepts to support the future organizational structure. BerryDunn has also completed research with nine other universities to gather comparative information about resources, staffing levels, service delivery and organizational practices.

Wednesday, May 2, 2018

Due to planned system upgrades the week of May 14, there will be daily intermittent network outages outside of typical working hours in different places around campus. These intermittent outages may affect phones, wireless, wired network, Internet and time clocks; the Blue Light emergency phones will not be affected. The upgrades are to provide enhanced performance and security. 

Friday, April 27, 2018

You can now personalize your university email address so it's more recognizable to others! Using the easy steps shown in this FAQ, create one at* Want to know more about email aliases? See these ...

Thursday, April 19, 2018
Haven't signed up for Duo 2-factor authentication? It's easy–there are no forms to complete and no waiting. Just log into and follow the prompts in the Duo section. 2-factor authentication protects your NinerNET account by requiring two forms of verification instead of one. It requires 1. Something you know (your password) and 2. Something you have (a phone or tablet) to send a security code.
Monday, April 16, 2018

The BerryDunn team is completing their analysis of the data collected from on-campus visits, focus groups and survey responses. The team has organized findings, identified trends and needs and is defining relevant concepts. BerryDunn has also reached out to nine other universities to gather comparative information about resources, staffing levels, service delivery and organizational practices. 

Thursday, April 12, 2018

Congratulations to all students graduating in May! Keep in mind your current university Gmail and Google Drive accounts will stay active for about one year after you graduate. Be sure to save any information you wish to keep after this time in a different place (e.g. personal account, flash drive). For questions, you can contact the IT Service Desk at 704-687-5500 or


Wednesday, April 11, 2018

Here are some tips to help you quickly troubleshoot:

  • USE "eduroam" to connect if you're in an academic building. If in a residential hall, use "UNCC Wifi."
  • DON'T USE "NinerWifi-Guest," it's slower!
  • TRY "forgetting the network" if you just changed your password.
  • STILL not working? Contact us at ...