Wednesday, August 1, 2018

There will be intermittent network outages around campus and in buildings between 9:30 PM - 3 AM Thursday evening, August 2, due to critical network security upgrades. Outages will affect phones, wireless, wired network, the Internet and time clocks. 

Blue Light phones will not be affected; however, campus phones may briefly go down during this time. Should you have an emergency, it's recommended you dial 911 on your cell phone.

Thursday, July 19, 2018

As of July 1, H Drive accounts are not being assigned to new students. H Drives will continue to be available to current students who already have them.

If students need to use an H Drive for class, they can request one using the "Request H: Drive" button on this page

Thursday, July 19, 2018

49er Mart now includes the latest UNC System CPI approved Dell models:

  • Laptops (1 new item): A new 13" screen Dell 7390 is available, along with the 14' screen Dell 7490. The 12" screen Dell 7280 is no longer available.

  • Tablets (2 new items): The first option is a hybrid laptop, model 7390 2 in 1, that has a 13' screen which folds back on top of the keyboard (keyboard is non-detachable). The second is model 5290 2 in 1, with a 12" screen...

Monday, June 25, 2018

Beginning January 31, 2019, all university employees (i.e. full-time, part-time, adjunct faculty, student employees) will be required to use Duo two-factor authentication to access all university single sign-on (SSO) systems. These systems include: Gmail, Ninernet, Canvas and My UNC Charlotte.

Additionally, ITS is investigating the possibility of increasing the password reset time frame from 90 to 365 days for anyone who uses Duo.

Wednesday, June 6, 2018

Puppies are great. Know what else is? FREE software. And that includes Microsoft Office! That's right. If you're a student, you can get Microsoft Office, antivirus, SAS and more. Just to go and download what you want! 

Tuesday, June 5, 2018


Tuesday, June 5, 2018

You want to select eduroam for fast, reliable, secure Wi-Fi in the academic buildings and around campus. Oh, and guess what? Hundreds of more APIs are being added in the Student Union and several other buildings this summer for an even better Wi-Fi experience!

P.S. For Wi-Fi in residential halls, select "HOUSING-WiFi"

Friday, December 14, 2018

Our BerryDunn team was on campus the week of December 3rd to meet with academic deans and administrative leaders across the University. While on campus we also presented to the monthly Local IT Admin meeting, which enabled us to provide a heads-up about upcoming activities and discuss questions people had about the effort. A copy of the presentation shared with this group can be found...

Monday, December 3, 2018

On Monday 12/3/18, a survey was sent out by BerryDunn to all distributed IT staff. Each distributed IT staff member was asked to complete the survey so that BerryDunn can better understand staff time allocation, interests, and skills. The surveys are due by December 14th; survey responses will only be viewed by BerryDunn consultants.