Monday, November 19, 2018

The IT Service Desk hours are different during the week of Thanksgiving. They are: 

Tuesday & Wed, Nov. 20 & 21        8 a.m.* - 5 p.m.
Thurs & Fri, Nov. 22 & 23                CLOSED
Sat & Sun, Nov. 24 & 25                 1 p.m. - 5 p.m.

*phone support available at 7:30 a.m.

Thursday, November 15, 2018

The latest quick, bite-sized articles from The DISH's November 2018 issue:

  • University's Microsoft Office upgrade coming 

  • Are IT project ideas REALLY reviewed?

  • What do those project stats mean?


Thursday, October 4, 2018


The IT Service Desk's 2018 Fall Break hours are:

Weekend, Oct. 6 -7     Noon-5 p.m. (normal hours)

Monday, Oct. 8            8 a.m.*-5 p.m.

Tuesday, Oct. 9           8 a.m*.-9 p.m. (normal hours)


*phone support available at 7:30 a.m.

Wednesday, September 26, 2018

Starting Tuesday, October 16, the option to toggle back to the "classic" design will end and the new design will become permanent.  Not comfortable using the new design yet? Several introductory classes are still available–register today!

Saturday, September 15, 2018

Please be cautious of any emails that look suspicious, especially ones that are asking for personal information, donations or payments.

Wednesday, August 15, 2018

New Gmail design: get familiar before it's permanent

Google is offering more options to organize and manage your emails with Gmail's NEW design! Available in personal Gmail accounts for the past few months, you can now use it with your University Gmail account; see this FAQ on how to access it. 

Wednesday, August 22, 2018

Walk into Popp Martin Student Union and you’ll experience one of UNC Charlotte’s busiest hubs of student activity. It’s also the first of 24 academic and administrative campus buildings to receive Wi-Fi upgrades this fall–students should experience even faster connection speeds as its number of APs (Access Points) doubled from 71 to 142.

Tuesday, August 21, 2018

Faculty NinerNET credentials are now active for 150 days, increased from 120 days, after the contract end date. This will particularly help part-time faculty who teach one semester but not the next. For any questions, contact the IT Service Desk at x.75500 or

Friday, August 3, 2018

There will be another wave of brief, intermittent outages starting this Saturday, August 4 through Wednesday, August 8. Per this schedule, they will occur either in the early morning or evenings.

As a reminder, these outages are due to critical network security upgrades which will affect phones, wireless, wired network, the Internet and time clocks.