Wednesday, March 23, 2016

All Students,

On May 17, 2016, access to students' old University-licensed Office 365 emails will end. Access to all other Office 365 services will remain. Please forward any emails you’d like to keep to your Gmail account. This FAQ shows how.

If any questions, please contact the IT Service Desk at 704-687-5500 or ...

Monday, March 14, 2016

A new IT request ticket system is being launched, in phases, starting this week. Right now, the biggest impact for most is a new “From” IT ticket email address which includes the new system name "Cherwell."

Thursday, March 10, 2016

Over 700 faculty and staff now have access to free, secure, unlimited file storage through Dropbox for Education, launched in February. If you haven’t opened an account and want to get started, please see the brief video and written instructions in this FAQ.

Monday, February 29, 2016

Niners! Midterms mean increased use of campus Wi-Fi. Here’s a few tips from ITS to help you get connected:

  • Select “eduroam” for your Wif-Fi connection. Eduroam is a newer, simpler way to connect. Be sure to enter your full email address:

  • Over 30 buildings have received Wi-Fi upgrades since last summer,...

Tuesday, February 9, 2016

Starting today, February 9, all NEW campus computers will have Windows 10 and Office 2016 installed instead of Windows 7 and Office 2013. This is being done to keep faculty and staff computers up-to-date with Windows most current technology.

Please see key updates about both below:

I. WINDOWS 10 INFORMATION (Note: Windows 10 includes Office 2016.)

Friday, February 5, 2016

Faculty and staff access to Dropbox for Education has arrived, earlier than the expected Feb. 15 date! Noted in last week’s campus announcement, Dropbox offers you free, secure, unlimited file storage with access anywhere, anytime.

Set Up Instructions

Wednesday, January 27, 2016
Starting February 15, all faculty and staff will have access to Dropbox for Education.The University recently purchased this service which provides free, secure, unlimited file storage. Additionally, its cloud-based nature will allow file access anywhere, anytime–you can open a saved spreadsheet while meeting in the conference room or access your presentation when out of town. Less reliance on...

Download the spring semester, 2016 issue of IT Connections!

Monday, December 21, 2015

The Exchange server that housed UNC Charlotte's old Outlook Email and Calendar system will retire tomorrow, Dec. 22, at 9:00 a.m.

If you use Outlook IMAP client to access your current Gmail account, it will still work. However, you may have connection errors if the old UNC Charlotte Exchange account is still showing in your desktop or mobile settings. To remove it, please see these two FAQs: Desktop...

Tuesday, December 15, 2015

Three announcements for students:

  1. Wi-Fi access using Eduroam and Niner Wifi-Secure: