Wednesday, April 22, 2020

In response to COVID-19, UNC Charlotte students will be learning remotely this summer. To help you connect to the student IT resources you need, OneIT created a Remote Learning site to gather information about internet access options, free software and antivirus protection, and ways to access Gmail, WebEx, and Canvas from your smartphone, mobile...

Wednesday, April 15, 2020

Web conference hosts can protect meetings from unwelcome guests, audio, and video by choosing appropriate security settings. Hosts should assess risk and select the settings based on risk. The tips below are provided as best practices.

Monday, April 6, 2020

As universities across the country focus on contingency plans during COVID-19, hackers are busy working to find ways to exploit the higher education community. Continue to be vigilant on the lookout for phishing and spam.

How Should I Be On The Lookout?

Any email that looks similar to a real UNC Charlotte employee, BUT comes from an external email domain (e.g.,, @...

Wednesday, March 11, 2020
Off-campus, many University resources are just a few clicks away.
Friday, March 20, 2020

As you adjust to working remotely, virtual meeting tools can help you stay connected to your colleagues. Among the many options available today, WebEx and Google Meet are two web-conferencing options supported at UNC Charlotte. Not sure which remote meeting tool to choose? See this comparison of WebEx, Google Meet, and Google Chat. 


Thursday, March 19, 2020

With all classes online or remote beginning March 23, ITS has secured temporary at-home access to Adobe Creative Cloud for impacted students. You can follow these instructions to enable access to Creative Cloud Desktop Apps on your personal device.

Please visit these Adobe FAQs if you have additional Adobe questions.

Thursday, March 19, 2020

With Jabber, your University phone is within arm’s reach no matter where you are because Jabber allows you to use almost any device to check voicemails and make and receive calls from your dedicated University phone line. University computers are set up to use Jabber already—See How do I download and install Jabber on my University computer?

In a few taps or clicks, you can get Jabber on...

Thursday, March 19, 2020

We know some students have trouble accessing the Internet at home. The great news is you can eduroam to go online at any of the close to 20,000 eduroam campuses across the US! There are 38 sites across the Carolinas alone, including many campuses in the UNC System. If you can get a WiFi signal at any of these sites and if your device has already been configured for eduroam, it will automatically connect....