The IT checklist below can also help get you started. Also, see the Student Handout.

 Access Campus Wi-Fi

Eduroam is the secure campus Wi-Fi system. It is also available on other campuses throughout the United States and the world. See these eduroam FAQs. Korcett provides Internet service in residential housing. See this Housing and Residence Life web page for details.

 Activate Your NinerNET Account

You received your NinerNET credentials when you were accepted; they give you access to University systems such as Banner Self Service, Canvas, eduroam Wi-Fi, Gmail, and Password Manager. Follow the activation instructions in this FAQ. Your password will expire every 180 days. For more information, see NinerNET FAQs.

 Buy a Computer

If you intend to buy a computer, check with your college first for any recommendations. COA+A and COE have hardware recommendations. Student computer discounts are available through the NinerTech Store.

 Get Free Software

As soon as your NinerNET credentials are active, you can download Microsoft Office using this FAQ. Once your classes start, additional software is available–see this listing.

 Use My UNC Charlotte 

Find popular services and information all in one place! Go to to access Gmail, your class schedule, financial aid information, campus happenings, and much more. 

 Verify Alternate (non-UNCC) Email or Phone in Banner

It's essential to include a personal cell phone number or personal (non-UNCC) email address in Banner because two-step verification is required to access/change certain personal information. To update or add a personal cell phone number, see this FAQ. To update or add a personal (non-UNCC) email address, see this FAQ


See all student services