Welcome to UNC Charlotte! Students: Use the info below to get started with University technology resources.

Bring a Computer

NEW STUDENTS entering UNC Charlotte in Fall 2020 will need a personal laptop computer to support their college experience. RETURNING STUDENTS are highly encouraged to have a personal laptop. See the college-specific requirements, recommended hardware specs, student discounted laptop bundles and FAQs at

Activate Your NinerNET Account

You received your NinerNET credentials when you were accepted; they give you access to University systems such as Banner Self-Service, Canvas, Gmail, eduroam Wi-Fi, and Password Manager. Follow these instructions to activate your NinerNET account. Remember: Your password will expire every 180 days. For more information, see NinerNET FAQs.


"Eduroam," is your secure campus Wi-Fi at UNC Charlotte and at other campuses throughout the world. Apogee provides internet service for Housing and Residence Life, so in residential housing, you'll connect to “My Resnet".

DOWNLOAD Free Software

As soon as you activate your NinerNET account, you can download Microsoft Office. Once your classes start, you can download antivirus software, endnotes, SASS, and more—all at

See a full list of free software.

Use My UNC Charlotte 

Find popular services and information all in one place! Go to to access Gmail, your class schedule, financial aid information, campus happenings, and much more. 

Verify Alternate Email or Phone

It's essential to include a personal cell phone number or personal (non-UNCC) email address in Banner because two-step verification is required to access/change certain personal information. To update or add a personal cell phone number, see this FAQTo update or add a personal (non-UNCC) email address, see this FAQ.

Get IT Help

From our online library of frequently asked questions to our IT Service Desk by email, phone, or walk-up, OneIT is here to help you succeed. For IT help options, simply visit


For more information, see all student services and this Quick Guide to student tech connections.