You must login to NinerMail through 49er Express or Outlook Web App before you can reconfigure your email client on your phone or computer.
If you're having problems with phone setup, first follow these 3 steps (in this order):
- Change your password at Password Manager
- Login to Outlook Web App with your full email address
- Login to 49er Express and click the NinerMail email icon
Outlook 2010 Exchange Settings
- Launch Outlook 2010
If this is your first time accessing Outlook 2010, the Outlook Startup Wizard will appear. Click Next
- On the Account Configuration page, choose Yes, then click Next
- On the Add New Account page, enter the following:
Name: your name (as you would like it to appear on sent email)
Email Address: username@student.uncc.edu
Password: NinerNet password
Click Next
- You will be prompted to enter your username and password three times:
Username: username@uncc.edu
Password: NinerNet password
Check Remember my password, then click OK
When the configuration is complete, the wizard will show the message, “Your email account is successfully configured”
- Click Finish to close the wizard, unless you'd like to configure Cached Exchange Mode
- To store a copy of your messages on your computer, you can configure Outlook for Cached Exchange Mode
Click Manually configure server settings
The Finish button will change to a Next button
Click Next and check Use Cached Exchange Mode. Click Finish.
Mac Mail Exchange Settings
- Launch Mac Mail
If this is your first time opening Mac Mail, you will get a wizard welcoming you to the program
- Enter the following:
Full Name: your name (as you would like it to appear on sent email)
Email Addres: your full email address
Password: your NinerNet password
Click Continue
- Mac Mail should automatically find the Exchange 2007 mail server
Place a check in the Calendar Events & Contacts boxes if you'd like to sync than information, then click Create
Mac Mail IMAP Settings
- Launch Mac Mail
If this is your first time opening Mac Mail, you will get a wizard welcoming you to the program
- Enter the following:
Full Name: your name (as you would like it to appear on sent email)
Email Addres: your full email address
Password - leave this blank
Click Continue, twice
- Incoming mail server settings:
Account Type: IMAP
Description: (ex. NinerMail)
Incoming Mail Server: pod51008.outlook.com
Username: username@uncc.edu
Password: NinerNet password
Click Continue
- Outgoing mail server settings:
Description: (ex. NinerMail)
Outgoing Mail Server: pod51008.outlook.com
Check Only use this server
Check Use Authentication
Username & password should automatically fill - if not, the username is your full email address and the password is your NinerNet password
Click Continue
- Check Take Account Online and click Create
Adding an Additional Account
- Launch Mac Mail
- Go to File > Add Account
- Jump to Step 2 above