New Students

Welcome New Students logo

Welcome to UNC Charlotte ! Quick highlights are shown below, giving you a headstart on what technology services are available to you. Want more details? Just click the services in the left-hand menu.

Get Help from the IT Service Desk & FAQs​

Walk-up Help Desk: Atkins Library 140C (main floor)
Type a Question:
Phone: 704-687-5500
Online Requests:

Access Campus Wi-Fi

Select "eduroam," then type your email address ( and NinerNET password. For more details, visit the entire eduroam FAQ section. (For residential Wi-Fi information, click here.)

Use "My" UNC Charlotte 

Find popular services and information all in one place! Go to to access Gmail, your course schedule, financial aid information, campus happenings and much more. Less logging in to separate systems means more time for you.

Get FREE Software

Microsoft Office. Trend Antivirus. SAS. These are just a few applications waiting for you. To download, go to Some software can be accessed remotely using Citrix. Click this FAQ to learn how.

Work with Google Apps

Along with Gmail, you have the entire Google Apps for Education suite to get work done. Google Docs for papers, Slides for presentations and Drive for unlimited file storage, to name a few. Go to to get started!*
 *Access lasts about one year post-graduation.

Printing & Copying Around Campus

Your 49er Card is your key to printing projects, papers and more. Click here for more information.

Reset Your Password

Forgot your NinerNET password or has it expired? No problem. Go to: and follow the prompts. Passwords expire every 180 days. 

Use a Computer Lab

Located throughout campus, these rooms offer Macs and PCs loaded with software to get your work done. Click here for locations and hours.

Personal Computer Services

Located in the Student Union, the NinerTech Store can help with computer purchases, repairs, and accessories.


Other Services*

*Check with your College to see if they offer additional tech services, such as specialized software, large-sized printers, etc.​