New Students

Welcome New Students logo

Welcome to UNC Charlotte ! Quick highlights are shown below, giving you a headstart on what technology services are available to you. Want more details? Just click the services in the left-hand menu.

Get Help from the IT Service Desk & FAQs​

Phone: 704-687-5500
Email: help@uncc.edu
Walk-up Help Desk: Atkins Library, Room 140C (main floor)
Type in a Question: FAQ.uncc.edu

Use eduroam for Campus Wi-Fi

Select the "eduroam" network, then type in your email address (username@uncc.edu) and NinerNET password. For more details, visit the entire eduroam FAQ section. (For residential Wi-Fi information, click here.)

Get FREE Software

Microsoft Office. Endnote. Trend Antivirus. These are just a few applications waiting for you. To download free software, click here. For remote access to software, use these instructions 

Use "My" UNC Charlotte for Fast Access

Find popular services and information all in one place! Go to my.uncc.edu to access Gmail, your course schedule, financial aid information, campus happenings and much more. Less logging in to separate systems means more time for you.

Get Work Done using Google Apps

Along with Gmail, you have the entire Google Apps for Education suite to get work done. Google Docs for papers, Slides for presentations and Drive for unlimited file storage, to name a few. Go to googleapps.uncc.edu to get started!

Manage your Academic and Student Account History

Access to your academic and student account history is available through Banner Self Service.

Work in a Computer Lab

Located throughout campus, these rooms offer Macs and PCs loaded with software so you can get your work done. Click here for locations and hours.

Print & Copy Resources

Your 49er Card is your key to printing, projects, papers and more. Click here for more information.


Other Services*

*Check with your College to see if they offer additional tech services. This could be other software, specialized printers, etc.​