Help Services

The IT Service Desk is here for you.​

Students and faculty can receive assistance with supported software, hardware, and other ITS technology resources

​Phone Support

704-687-5500 (ext. 75500)

Hours of Operation:
Monday - Thursday:  7:30AM - 11:00PM
Friday: 7:30AM - 5:00PM
Saturday: Noon - 5:00PM
Sunday: Noon - 8:00PM

Walk-up Support Desk

Atkins Library 140C

Hours of Operation:
Monday - Thursday:  8:00AM - 11:00PM
Friday: 8:00AM - 5:00PM
Saturday: Noon - 5:00PM
Sunday: Noon - 8:00PM

Submit an online ticket
Email: help@uncc.edu (inquiries answered within one business day)