Service Description: TeamViewer is a computer software package used for remote control, desktop sharing, and file transfer between computers. TeamViewer operates with the Microsoft Windows, Mac OS X and Linux operating systems. TeamViewer allows remote control of any desktop on the Internet anywhere for online problem solving assistance.
Mission Critical: No
Cost: Funding for this service is managed by ITS.
Requirements: You will be ask to download and run the TeamViewer customer module, QuickSupport.
Availability: This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages. Outages are posted in ITS Alerts.
Getting Started: An ITS technician may recommend initiation of a TeamViewer session when investigating a support issue. The technician and client must run a small application in order to establish the connection.
Getting Help: For technical assistance, please click the link below.IT Service Desk
Category: Support Services
Service for: Faculty, Staff, Student
ITS is in the process of upgrading all staff machines they manage to Windows 7 and Office 2010.
More information is available on the Windows 7 Upgrade webpage.