IT Service Desk

Service Description:     Faculty, staff and students can get assistance with supported software and hardware and other ITS technology services. For technical assistance online, click the HelpDesk Online link below.

Mission Critical:    No

Cost:     Funding for this service is managed by ITS.

Availability:    Faculty and staff can receive phone assistance Monday - Friday 7:30AM to 6:30PM. Students can visit the walk-up desks in Barnard 109 and the Student Union or receive phone assistance Monday - Thursday 8AM - 11PM, Friday 8AM - 5PM, Saturday Noon - 5PM, Sunday Noon - 8PM (except University holidays).

ITS Alerts

Getting Started:    Call the IT Service Desk at 704-687-5500 (7-5500), click the HelpDesk Online link below or email for technical assistance.

Getting Help:    For technical assistance, please click the link below.

Category:    Support Services

Service for:    Faculty, Staff, Student