Service Description: HelpDesk Online is a web-based tool for requesting assistance with your computing questions and problems.
Mission Critical: No
Cost: Funding for this service is managed by ITS.
Requirements: Login required using your NinerNET credentials.
Availability: This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages. Outages are posted in ITS Alerts.
Getting Started: Click the link below to login and submit a support incident or review the status of an existing incident.HelpDesk Online
Getting Help: For technical assistance, please click the link below.Student IT Service Desk
Category: Support Services
Service for: Faculty, Staff, Student
ITS is in the process of upgrading all staff machines they manage to Windows 7 and Office 2010.
More information is available on the Windows 7 Upgrade webpage.