HelpDesk Online

Service Description:     HelpDesk Online is a web-based tool for requesting assistance with your computing questions and problems.

Mission Critical:    No

Cost:     Funding for this service is managed by ITS.

Requirements:    Login required using your NinerNET credentials.

Availability:    This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages. Outages are posted in ITS Alerts.

ITS Alerts

Getting Started:    Click the link below to login and submit a support incident or review the status of an existing incident.

Getting Help:    For technical assistance, please click the link below.

Category:    Support Services

Service for:    Faculty, Staff, Student