Call Center services are provided to University departments that receive a large volume of requests by telephone. Call Center inbound calls can be quickly routed to appropriate University department or personnel to minimize hold times for callers.
Funding for this service is managed by ITS.
This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages. Outages are posted in ITS Alerts.
Call Center services may be established for University departments upon request.
For technical assistance, please click the link below.