News

 
Thursday, April 20, 2017


Several systems and applications will be unavailable starting Friday evening, May 19 through Saturday afternoon, May 20. The majority will be unavailable beginning 6 p.m. Friday, May 19 through 10 a.m. Saturday, May 20, due to scheduled electrical work. One other system, NinerScholars, will be down on Saturday, May 20 from 10 a.m. through 1 p.m.

These timeframes were chosen since they fall between Commencement and the start of summer classes, minimizing impact. 

Affected...

Thursday, March 30, 2017


There are two new updates related to University Dropbox accounts, shown below. By the way, did you know almost 1,700 faculty and staff use Dropbox for their storage needs? Sign up for your account today!

1. Improved customer interface. Dropbox plans to release their new interface Tuesday, April 4. 

Tuesday, March 28, 2017


There are lots of ways you can get technical help from ITS: Try one of them or all!

Thursday, March 16, 2017


A few weeks ago, everyone’s S & J drive file paths were redirected to new file paths. This was done as prep work to move the files to new hardware (similar to what happened with H drive files in December). This said, the S & J drive files will now move to new hardware on Monday evening, March 27, starting at 10 pm.  The move is expected to end by 6 am the following morning. Please note, your files will be “read-only” during the move. 

Why?...

Monday, March 13, 2017


Dear Colleagues,

Considering a small, medium or large-scale technology project over the next 18 months? ITS is accepting project idea submissions now through April 17, 2017. Even if you think your idea won’t happen until next year, please tell us now so we can start a conversation with you. Even if you don’t currently have funding or resources in place, we still want to hear from you. Ideas will still be accepted after this date, but for full consideration, we recommend sending...

Tuesday, March 7, 2017


A few months ago, Jennifer Eklund Carlson needed to coordinate four EPIC Director candidate interviews. Her challenge: several advisory board members were unable to attend the actual presentations. As executive assistant to the dean of the College of Engineering, Carlson needed a way to help them.

She learned about WebEx, ITS’ new video conferencing software, and decided to give it a try. And she’s glad she did.

Friday, March 3, 2017

Firefox web browser’s new version (52) will be released today, March 7. This may not be an issue for many of you working on University computers, but you might be affected due to security changes that will no longer load certain plug-ins, like Java. It all...

Thursday, March 2, 2017

 

Last week, you received a message about ITS service and system changes happening during Spring Break. Here are the reminders...and two new additions.


QUICK GLANCE SUMMARY - Details below.

Wednesday, February 22, 2017


During Spring Break, some ITS service and system changes will occur that may affect you. Please take a moment to read to ensure you know what’s going on:


IT SERVICE DESK

Tuesday, February 21, 2017


Getting help is important when you need it! Please be aware of two temporary IT Service Desk changes during (and after) Spring Break:
 

1. Hours from March 4 - 12. Normal operating hours resume on Monday, March 13.