News

 
Tuesday, February 21, 2017


Getting help is important when you need it! Please be aware of two temporary IT Service Desk changes during (and after) Spring Break:
 

1. Hours from March 4 - 12. Normal operating hours resume on Monday, March 13.

Friday, February 10, 2017

Beginning this March, the Banner system interface will be upgraded, in phases, over the next two years. 

“Banner is the most heavily-used system on campus by staff, faculty and students for a wide array of administrative functions,” said Patrick Versace, assistant vice chancellor of enterprise applications for information technology. “Fourteen of the 17 campuses in the UNC system use its platform.”

Monday, January 30, 2017


The good news: hundreds of IT Services are available to you. The not-so-good news: finding who offers what can be overwhelming. “Who do I contact to get my computer repaired?” “Where can I find a large-format printer?” “I need a new network port–where do I begin?” Ugh.

Friday, January 6, 2017

The choice to work in higher education is not for the weary. Growing demands on what you do–teaching, research, administration, infrastructure or anything else–mean stable technology is a must. ITS resolve continues to help you meet these demands as you'll see in this semester's update!

Technology must empower

...

Thursday, December 15, 2016

At approximately 8:05 a.m. on Dec. 15, a phishing email disguised as from the Chancellor's office was sent to .uncc addresses. The title was "Important Announcement from Chancellor Philip L. Dubois" and it had an attachment. If you received this email, delete it, do not click on it. If you clicked on the attachment, change your NinerNET password immediately. Should you need assistance or have questions, please contact the IT Service Desk at x. 7-5500.

Update - December 20, 2016...

Monday, December 12, 2016

The IT Service Desk has special hours over the Winter Break.

  • Sunday Dec. 18th: CLOSED
  • Monday Dec. 19th - Thursday Dec. 22nd: 7:30 am - 5 pm
  • Friday Dec. 23rd - Mon. Jan. 2nd: CLOSED
  • Tuesday Jan. 3rd  - Friday Jan. 6th: 7:30 am - 5 pm
  • Saturday Jan. 7th: Noon - 5 pm
  • Sunday 8th: Noon - 8:00 pm

Starting Monday Jan. 9th: Regular Operating Hours:

  • Monday - Thursday 7:30 am - 11 pm
  • Friday: 7:30 am - 5 pm
  • ...
Monday, December 5, 2016

H drive files are being moved to new hardware on Dec 19 starting at 6 pm. ITS estimates all files will be moved by 6 am Tuesday morning. While this work is being done, files will be “read-only.”

Wednesday, November 30, 2016

H drive files are being moved to new hardware on Monday, Dec 19 starting at 6 pm. ITS estimates all files will be moved by 6 am Tuesday morning. While this work is being done, files will be “read-only.”

Monday, November 28, 2016

Due to a network infrastructure upgrade, there will be a brief campus-wide outage at 5 a.m. on December 21 lasting up to 30 minutes.

The date and early morning time were selected to minimize customer impact as much as possible while access to campus-wide systems are unavailable. Systems include: computers, internet, web, voice, networking and other electronic services. This outage will occur on Main campus, the Foundation Building, Center City Building and Research Park campus.

...