Last week, you received a message about ITS service and system changes happening during Spring Break. Here are the reminders...and two new additions.
QUICK GLANCE SUMMARY - Details below.
|March 4 - 12||IT Service Desk Spring Break Hours|
|Sat. March 4 (8 am - 2 pm)|
|March 6 - 17||IT Walk-Up Desk temporary location|
|Mon. March 6 (10 pm)||New S & J Drive redirect|
|Wed. March 8 (5 pm)||Antivirus change for Windows computers|
|Fri. March 10 (5 pm - midnight)||Phone System upgrade|
|Mon. March 13||Banner 9 upgrade: Finance, HR and AR modules will be upgraded|
IT Service Desk
Spring Break Hours. Hours between March 4 - March 12 can be found here.
The Walk-Up Service Desk location will temporarily move. Atkins 140C is getting a facelift! Its temporary location will be in the Library’s LibLab on Atkins’ main floor, behind the popular reading area, March 6 - 17.
Banner Outage - There is a planned Banner outage on Saturday, March 4, from 8am - 2pm for maintenance.
S & J Drives (shared files) Redirect - On Monday, March 6 at 10pm, the S & J file paths will be redirected to a new file path (filer.uncc.edu). This is in preparation to move the drives and files to new hardware on March 20, similar to what was done with the H Drive in December. There is no expected downtime; however, please reboot your machine the next morning.
New antivirus software loaded on all University Windows computers - On Wednesday, March 8 at 5 pm, TrendMicro antivirus software will be replaced with Windows Defender since Windows Defender is part of our Microsoft campus agreement. No downtime is expected. See the original message for full details.
Brief, intermittent telephone outages may occur on Friday, March 10 from 5pm - midnight as the telephone system is being upgraded.
Banner 9 - The Finance, HR/Position Control and Accounts Receivable modules in Banner INB start using Banner 9 on Monday, March 13. If you have any questions or problems in the new modules, email firstname.lastname@example.org.
As always, if you have any questions, please contact the IT Service Desk at ext. 7-5500 or visit the Walk-Up Service Desk in Atkins Library. Thank you!