News

 
Thursday, March 16, 2017


A few weeks ago, everyone’s S & J drive file paths were redirected to new file paths. This was done as prep work to move the files to new hardware (similar to what happened with H drive files in December). This said, the S & J drive files will now move to new hardware on Monday evening, March 27, starting at 10 pm.  The move is expected to end by 6 am the following morning. Please note, your files will be “read-only” during the move. 

Why?...

Monday, March 13, 2017


Dear Colleagues,

Considering a small, medium or large-scale technology project over the next 18 months? ITS is accepting project idea submissions now through April 17, 2017. Even if you think your idea won’t happen until next year, please tell us now so we can start a conversation with you. Even if you don’t currently have funding or resources in place, we still want to hear from you. Ideas will still be accepted after this date, but for full consideration, we recommend sending...

Tuesday, March 7, 2017


A few months ago, Jennifer Eklund Carlson needed to coordinate four EPIC Director candidate interviews. Her challenge: several advisory board members were unable to attend the actual presentations. As executive assistant to the dean of the College of Engineering, Carlson needed a way to help them.

She learned about WebEx, ITS’ new video conferencing software, and decided to give it a try. And she’s glad she did.

Friday, March 3, 2017

Firefox web browser’s new version (52) will be released today, March 7. This may not be an issue for many of you working on University computers, but you might be affected due to security changes that will no longer load certain plug-ins, like Java. It all...

Thursday, March 2, 2017

 

Last week, you received a message about ITS service and system changes happening during Spring Break. Here are the reminders...and two new additions.


QUICK GLANCE SUMMARY - Details below.

Wednesday, February 22, 2017


During Spring Break, some ITS service and system changes will occur that may affect you. Please take a moment to read to ensure you know what’s going on:


IT SERVICE DESK

Tuesday, February 21, 2017


Getting help is important when you need it! Please be aware of two temporary IT Service Desk changes during (and after) Spring Break:
 

1. Hours from March 4 - 12. Normal operating hours resume on Monday, March 13.

Friday, February 10, 2017

Beginning this March, the Banner system interface will be upgraded, in phases, over the next two years. 

“Banner is the most heavily-used system on campus by staff, faculty and students for a wide array of administrative functions,” said Patrick Versace, assistant vice chancellor of enterprise applications for information technology. “Fourteen of the 17 campuses in the UNC system use its platform.”

Monday, January 30, 2017


The good news: hundreds of IT Services are available to you. The not-so-good news: finding who offers what can be overwhelming. “Who do I contact to get my computer repaired?” “Where can I find a large-format printer?” “I need a new network port–where do I begin?” Ugh.

Friday, January 6, 2017

The choice to work in higher education is not for the weary. Growing demands on what you do–teaching, research, administration, infrastructure or anything else–mean stable technology is a must. ITS resolve continues to help you meet these demands as you'll see in this semester's update!

Technology must empower

...