Citrix XenApp

Connecting from on/off campus

Before you connect to XenApp, install the Citrix Receiver client:

  • Windows computers (save download to the computer's Desktop, then double click file to install)
  • **Please click the Cancel button when you see the following screen during the installation process**
  • Macintosh computers (save download to the computer's Desktop, then double click file to install)
  • iPad (view .PDF document for set up instructions on how to configure an iPad to access Citrix)
  • If you are not using a Windows or Macintosh computer, click on the link to the XenApp Client download site to select the appropriate XenApp Client for your operating system.

The Citrix XenApp Web Interface extends secure access to UNC Charlotte's networked resources beyond the traditional office environment.

With XenApp, most desktop PCs, notebook computers, PDAs or Internet appliances can be used to connect remotely to applications installed on the XenApp server regardless of your local operating system from places such as your home or anywhere access to the Internet is available.

Software applications available through XenApp:

  • Office 2010 Suite
  • Office 2007 Suite
  • Office 2003 Suite
  • JMP 9
  • SAS 9.2, 9.3, SAS 9.3 Enterprise Guide
  • Amos 21
  • SPSS 20, 21
  • ArcGIS 10.1 Suite
  • Maple 17
  • Mathematica 9
  • IE8
  • HelpDesk Online
  • Adobe Reader XI

Once you launch an application through XenApp, you will be able to see your network files.  For instance, when you launch Outlook through XenApp, not only will you have access to the full email client but you will also be able to get to your personal folders.

Accessing/Storing files using XenApp

IMPORTANT!  When connected to a XenApp session, the server automatically maps drives back to the local hard drives (in the computer physically in front of you) so that you can open and save files locally while in the XenApp session.  The first time you try to open or save a document, you will be asked for permission to access your local hard drive.  When you allow this, it is only for the current session, unless you choose "Don't ask me again".  Once the drives are mapped, XenApp assigns a location for your local/network drives and will appear for example as “C$ on Client (V:\)” and so on in the XenApp session.

Saving to your H: Drive

Your (H:) drive is mapped to a folder on an ITS server especially for your use.  Saving to your (H:) drive while in a XenApp session works exactly the same as if you were saving from your local computer.

Managing Documents

  1. You cannot store documents on the Citrix Session Desktop server. Access has been blocked to the local drives on the Citrix servers for security reasons. If you attempt to access these drives, you will get an "access denied" message.
  2. You may save documents to your local hard drive. The Citrix web client maps to you local hard drives. This must be done manually with either the Citrix client for Mac OS X and the Citrix client for Java on OS X. These mapped local drives will appear with a drive mapping such as "C$ on 'Client' (V:)", "D$ on 'Client' (D:)".
  3. You may also save documents to your H: drive just as you would if you were working on a locally-installed application.

This is an example of how the Save As or Open dialog boxes will look when you click File Save As inside a Citrix session.

Citrix Save As window

Saving to your local drives

The drives that appear in the image above called C$ on Client (V:), D$, etc. are actually the local drives on the computer sitting physically in front of you. The Citrix web client maps these drives automatically when you connect to a Citrix session - you can allow or disallow this in the window that comes up when the Citrix client asks for access to your local hard drives:

Citrix Client File Security

If you wanted to save to your local Desktop, for example, you would click C$ on Client (V:)\documents and  settings\username\desktop.