The goal of ITS is to set new standards of service and introduce new information systems in support of our clients -  faculty, staff, students, alumni and the Charlotte community.

Our organization and the systems we provide are designed to support the university's goals. ITS seeks to accomplish this by:

• promoting the use of information systems for enhancing teaching, learning and research
• providing access to secure, quality, and timely information and online services
• providing excellent support for campus wide systems and technologies
• providing a common architecture which serves as an enabler for excellent and cost effective services
• evaluating and recommending new technologies to promote the university’s mission, and
• using all campus IT resources effectively to provide agreed upon services and solutions.

Click here for the ITS 2011-2015 Strategic Plan